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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ricky Dewayne Smith

June 25, 2026

5  out of  5
rating by Ricky Dewayne Smith
"I am so very happy with my results. I had been with another local insurance company for 30+ years. I was considered a safe driver, no wrecks on part, no speeding ticket or warnings or citations,, no DUI’s, no traffic school, & no fees to the courts.

But yet my insurance just going up so much that I was paying over $2,400.00 a year for 3 cars. I was tired of spending this much money. Two of the cars had full coverage while one just had liability.

So I decided right then it was time to shop around. I was quoted sever price from several different insurance agents. And yet they were all still way too expensive. Until I went to State Farm. I sat down & discussed my situation with Alyssa. And man, I was absolutely blown away. I’m only paying $116.00 a month for 3 vehicles with full coverage on all 3 vehicles. I was absolutely shocked how very reasonable the price was but how they were really attentive & concerned about my needs unlike other insurance companies that are there just for your money.

Heck, I’m saving over $1,200.00 a year!!!!!! Wow what a savings!!!!! Thanks everyone at State Farm in Springfield, Tn. My only regret is I wish I would have checked into State Farm much sooner!!!!!! And now the only question is what do I do with all that money that I’m saving. Hmmmm, maybe a really nice cruise perhaps???? 😁"
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Phillicia Humes

June 22, 2026

5  out of  5
rating by Phillicia Humes
"I went into State Farm looking for an insurance quote; walked out covered in less time than anticipated. Angle was great and very informative; she knew her stuff!"
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Krista Johnson

May 20, 2026

5  out of  5
rating by Krista Johnson
"Angie was very helpful and responsive! Highly recommend!"
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Pamela Maddison

May 18, 2026

5  out of  5
rating by Pamela Maddison
"Always a pleasure working with this office."
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Russell Kaiser

April 7, 2026

5  out of  5
rating by Russell Kaiser
"As my family is moving from ny to tn this agent has continued to work to make that transition smooth and seamless as possible while vehicles are being moved down one at a time. Wonderful staff with excellent customer service skills and plenty of insight into our insurance needs and potential savings."
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Sylvia Cross

March 30, 2026

5  out of  5
rating by Sylvia Cross
"Always nice and friendly every time I go in"
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Tonjua Bowling

March 3, 2026

5  out of  5
rating by Tonjua Bowling
"I have been with State Farm for years, for my vehicle and life insurance policy, my experience with them has been a 5 ⭐ rating!!!!!
Very pleasant environment and professional and friendly staff, Mrs. Tracy is the best agent, very calm demeanor, she helps me with all of my important questions!
We're all like family ❤️"
We responded:
"Thank you so much, Tonjua, for trusting us with your vehicle and life insurance for so many years. We’re delighted Mrs. Tracy and our team have made you feel at home and provided the support you need. Your kind words and loyalty mean a great deal to us. We look forward to continuing to serve you like family."
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Timothy Bayliss

February 19, 2026

5  out of  5
rating by Timothy Bayliss
"Everyone that I have dealt with here has been very kind and helpful."
We responded:
"Thank you, Timothy — we really appreciate your kind words. We're glad our team was able to be helpful and make your experience positive. We look forward to assisting you again whenever you need us."
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Amanda Traughber

February 17, 2026

5  out of  5
rating by Amanda Traughber
"Just wanted to take a moment to say thanks to Angie Dawson for all of the help she gave us while searching for a vehicle for our son. She always responded promptly to numerous requests for quotes so we could compare different vehicles. Always pleasant to speak to and more than helpful. A+ service all around. Thank You!!"
We responded:
"Thank you, Amanda, for the wonderful review and for recognizing Angie Dawson. We’re thrilled she made the vehicle search easy and responsive for your son. We appreciate the A+ rating and are here if you need anything else in the future."
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John Sanders

February 14, 2026

5  out of  5
rating by John Sanders
"Since I been going there..The women are very very nice people"
We responded:
"Thank you, John — we really appreciate your kind words. We're glad our team has made your visits enjoyable and we'll be sure to share this with the women you mentioned. We look forward to seeing you again soon."
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Roy Majors

February 12, 2026

5  out of  5
rating by Roy Majors
"Charlene is the best agent. She's always on point give all the details and never leave anything out. She very nice to talk too. If you are looking for good insurance go see her she help you out no matter what life throws at you she will help you out."
We responded:
"Roy, thank you so much for the glowing review and for recognizing Charlene. We’re thrilled she was thorough, friendly, and helpful throughout your experience — we’ll be sure to pass your kind words along. Supporting clients through whatever life brings is what we strive for, and it’s wonderful to know she made a difference for you. If you need anything further, please don’t hesitate to reach out to Charlene or our office."
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ALARRA Williams

January 27, 2026

5  out of  5
rating by ALARRA Williams
"Beth always goes above and beyond to get you the best quotes!! And I love how she checks in to make sure everything is going good☺️"
We responded:
"Thank you so much for the wonderful review, Alarra! We're thrilled to hear Beth went above and beyond and that her check-ins gave you peace of mind. We’ll be sure to pass your kind words along to her. We look forward to helping you again whenever you need us."
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william henthorn

June 17, 2025

5  out of  5
rating by william henthorn
"Great service! Thanks for your company! And Angie is superb!"
We responded:
"Thank you William! We love serving our customers and we appreciate your business! Angie is one of the big reasons our customers keep coming back. She works hard to give the great service you have come to expect from our agency. Thank you for choosing State Farm-Beth Null Dorris!"
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Edgar Melendrez

June 4, 2025

5  out of  5
rating by Edgar Melendrez
"Aquí son muy amables con la gente tiene mucha paciencia y hacen un buen trabajo.... they do a really good job and they have excellent service.... Ms. Angie is amazing"
We responded:
"Gracias, Edgar! We think Angie is amazing too! We appreciate your kind words! Thank you for choosing Beth Null Dorris and State Farm for your insurance needs. We are honored to have your in our agency!"
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Malaree Lane

June 3, 2025

5  out of  5
rating by Malaree Lane
"Shawanna will go above and beyond for exceptional customer service!"
We responded:
"Thank you Malaree! Shawanna is truly interested in providing great customer service for everyone here at Beth Null Dorris State Farm. She is always looking for ways to help you get the most out of your insurance dollar! Thank you for taking time to let us know about your experience. We appreciate you so much!"
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Danny Crawford

June 3, 2025

5  out of  5
rating by Danny Crawford
"Michelle was the best. She took the time to explain everything to me and didn't try to push anything extra on me. She got me many discounts that helped me save quite a bit. I would recommend Michelle to anyone that is looking to change their insurance company or getting insurance for the first time. I would give Michelle 100 stars out of 10! Very professional and very friendly. Thank you Michelle!"
We responded:
"Thank you Danny! So nice of you to compliment Michelle! We are fortunate to have someone with her experience and professionalism. She is always looking for ways to provide the best value at the best price. Thank you for taking the time to give her such a nice shoutout! And thank you for choosing State Farm!"
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Marcos Williams

May 31, 2025

5  out of  5
rating by Marcos Williams
"I did not want to go looking for insurance. Sales people are tuned in to directing and not listening to what you need. The young lady who helped me was Mai. Mai listened to me. She was very attentive, professional, and courteous."
We responded:
"Thank you Marcos, and welcome to our agency. We always want to listen to you and understand your needs as insurance is such a personal choice. We appreciate you! We look forward to working with you!"
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Tim Teague

February 13, 2025

5  out of  5
rating by Tim Teague
"Great people, great service! Angie took care of any questions and took care of adding a vehicle to our policy! They have taken great care of our household for over 10 years! Top Notch!"
We responded:
"Thank you for your review, Tim! We appreciate you and enjoy working with you! So glad you’ve had a great experience with our Agency and with Angie. Looking forward to many more years of servicing your insurance needs! Please call on us any time!"
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Kathy Neal

November 15, 2024

5  out of  5
rating by Kathy Neal
"It was a very easy process to file the claim. The claim representatives were informative, helpful and quick to respond. Using the State Farm phone app made the experience much better. It was so easy to submit the documents, and I was able to see the progress each step of the way on the app."
We responded:
"Thank you Kathy! So glad you had a good claims experience using the State Farm app! We appreciated you and your kind words. Thanks for the feedback and review!"
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Ken Higdon

October 22, 2024

5  out of  5
rating by Ken Higdon
"Outstanding service!!!
Jessica is a pleasure to work with"
We responded:
"Thank you Ken! Jessica is a treasure around here. So nice of you to compliment her. We appreciate you so much! Jessica and everyone here at Beth Null Dorris-State Farm looks forward to working with you!"
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Joey Flamm

October 18, 2024

5  out of  5
rating by Joey Flamm
"The entire team is the best! Tracy has always been the most helpful!"
We responded:
"Thank you Joey! Your kind words are very appreciated! Tracy and everyone at Beth Null Dorris-State Farm strive to give top notch customer service and the best value for your insurance dollars. We truly appreciate you and all our loyal customers!"
Profile photo of Mike Hite

Mike Hite

September 24, 2024

5  out of  5
rating by Mike Hite
"I usually pay bill by phone.
Charlene is always friendly and helpful!
It helps since the rates have increased so much.
But I wouldn't change for any reason!
Thank you"
We responded:
"Thank you so much, Mike! Charlene is great to work with and is always looking for ways to help, especially in difficult times like these. "
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Garrett B.

August 24, 2024

5  out of  5
rating by Garrett B.
"Great job, great service, and problems solved. Miranda did a great job helping me out the other day on the phone with my insurance. Thank you!"
We responded:
"Thank you Garrett! Miranda is our newest team member and we are so fortunate to have her on board! We appreciate your review and kind words! "
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Christy Davis

August 23, 2024

5  out of  5
rating by Christy Davis
"Excellent customer service."
We responded:
"Thank you Christy! "
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Jayce Hitt

June 6, 2024

5  out of  5
rating by Jayce Hitt
"Tracy is always helpful when I contact her"
We responded:
"Thank you Jayce! Tracy brings a wealth of knowledge to our team and we are so fortunate to have her onboard. We appreciate you and your kind words! Thank you for your review!"