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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ken Higdon

Ken Higdon

October 22, 2024

5  out of  5
rating by Ken Higdon
"Outstanding service!!! Jessica is a pleasure to work with"
We responded:
"Thank you Ken! Jessica is a treasure around here. So nice of you to compliment her. We appreciate you so much! Jessica and everyone here at Beth Null Dorris-State Farm looks forward to working with you!"
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Joey Flamm

October 18, 2024

5  out of  5
rating by Joey Flamm
"The entire team is the best! Tracy has always been the most helpful!"
We responded:
"Thank you Joey! Your kind words are very appreciated! Tracy and everyone at Beth Null Dorris-State Farm strive to give top notch customer service and the best value for your insurance dollars. We truly appreciate you and all our loyal customers!"
Profile photo of Mike Hite

Mike Hite

September 24, 2024

5  out of  5
rating by Mike Hite
"I usually pay bill by phone. Charlene is always friendly and helpful! It helps since the rates have increased so much. But I wouldn't change for any reason! Thank you"
We responded:
"Thank you so much, Mike! Charlene is great to work with and is always looking for ways to help, especially in difficult times like these. "
Profile photo of Garrett B.

Garrett B.

August 24, 2024

5  out of  5
rating by Garrett B.
"Great job, great service, and problems solved. Miranda did a great job helping me out the other day on the phone with my insurance. Thank you!"
We responded:
"Thank you Garrett! Miranda is our newest team member and we are so fortunate to have her on board! We appreciate your review and kind words! "
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Christy Davis

August 23, 2024

5  out of  5
rating by Christy Davis
"Excellent customer service."
We responded:
"Thank you Christy! "
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Jayce Hitt

June 6, 2024

5  out of  5
rating by Jayce Hitt
"Tracy is always helpful when I contact her"
We responded:
"Thank you Jayce! Tracy brings a wealth of knowledge to our team and we are so fortunate to have her onboard. We appreciate you and your kind words! Thank you for your review!"
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Michelle Sadler

June 6, 2024

5  out of  5
rating by Michelle Sadler
"I have received excellent service from Andrea in this State Farm office. She responds to all of my questions quickly and resolves any issues. I recently had to submit a claim. The app was used to report everything. The different individuals that i dealt with were great to work with. I highly recommend State Farm for your car insurance and home owners."
We responded:
"Thank you Michelle! Our customers have come to expect great service from Andrea who loves to take care of our people. So glad you have been pleased with Andrea and so happy to hear about your positive claims experience as well. We are here to serve and we look forward to working with you again and again! Thank you for being a loyal State Farm customer!"
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Felicia Stewart

June 5, 2024

5  out of  5
rating by Felicia Stewart
"Andrea is always polite and professional."
We responded:
"Thank you! We are so fortunate to have Andrea on our team. She is a true insurance pro who knows her business and genuinely enjoys helping others. We appreciate your review!"
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Cedric Finch

May 21, 2024

5  out of  5
rating by Cedric Finch
"I have been with state farm almost for 10 years now, and has been great to me. One agent that I've had the pleasure in speaking with me and helping inform me about a few things in my policy. Jessica Boarman has been really nice to me and will help you understand any issues you may have. Thanks again"
We responded:
"Thank you Cedric! We love helping our customers understand insurance and Jessica is an expert for sure! We appreciate you and your support. We look forward to working with you again and many times more in the future. "
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Dennis Wade

May 15, 2024

5  out of  5
rating by Dennis Wade
"Andrea was very helpful and efficient in responding to my online questions of increasing my coverage. I really enjoy the technology that State Farm has in place to assist their agents. Great all around. Dennis Wade"
We responded:
"Thank you Dennis! Andrea is an experienced insurance professional and we are so fortunate to have her on our team. We appreciate you and your kind words. It’s always a pleasure to work with great customers like you!"
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Melissa Scott

May 1, 2024

5  out of  5
rating by Melissa Scott
"The best! As always!"
We responded:
"Thank you so much, Melissa! We appreciate your kind words!"
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Rachel Jeter

April 30, 2024

5  out of  5
rating by Rachel Jeter
"Jessica was so amazing and patient with helping me decide on our new coverage with State Farm. I highly recommend!"
We responded:
"Welcome to State Farm, Rachel! We are so fortunate to have such a knowledgeable and caring person as Jessica taking care of you and so many others like you. We appreciate you and your kind words! We look forward to working with you in the future! "
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Dennis Stutzman

April 9, 2024

5  out of  5
rating by Dennis Stutzman
"Excellent service with this agency! Andrea was super answering questions and then followed up with an email to remind me!"
We responded:
"Thank you Dennis! We always enjoy working with you and appreciate your kind words! We feel so fortunate to have Andrea on our team and to have you as our customer!"
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Sara

March 19, 2024

5  out of  5
rating by Sara
"Jessica was very helpful in putting together a quote for me and explaining things! Insurance can be tough for someone who isn't in the business so I appreciate all her help! Check them out for all your insurance needs!"
We responded:
"Thank you so much Sara! We appreciate you and your kind words! We love our customers and we look forward to working with you and anyone else who might be looking for a new insurance home! "
Profile photo of Lindsay Robertson

Lindsay Robertson

February 7, 2024

5  out of  5
rating by Lindsay Robertson
"Andrea is the best insurance agent at this location in Springfield Tn , she is the best I have ever dealt with she is amazing and she really cares about you ."
We responded:
"Thank you so much, Lindsay! We are very fortunate to have Andrea on our team and we appreciate your kind words so much!"
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JANICE JOYNER

January 24, 2024

5  out of  5
rating by JANICE JOYNER
"Good business!! Very nice people!"
We responded:
"Thank you, Janice! We love what we do and we love our customers!"
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Nurse XA

April 27, 2023

5  out of  5
rating by Nurse XA
"Best State Farm office I've worked with because of Tracy. Here, I work with only her--the same point person answering my emails and calls for the most personal service...that's never happened before. I can even text them, and it sends it to her email for me. She has been able to help with moving several times, adding products, giving helpful explanations of everything....and a few last-minute changes on the fly without any problems missing a detail."
We responded:
"Thank you so much for your kind review. Tracy is very knowledgeable and always eager to help. We are fortunate to have her as our Office Manager. And we appreciate you! "
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Richard Moses

December 8, 2022

5  out of  5
rating by Richard Moses
"Long time customer, always excellent service"
We responded:
"Thank you so much, Richard! We always look forward to working with you!"
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steven boyd

November 28, 2022

1  out of  5
rating by steven boyd
"Not impressed with this state farm branch never receive a bill or insurance cards by mail everything I try to call its some automated bs"
We responded:
"I’m so sorry Steven. It looks like you’re set up for paperless but if you would prefer items mailed we can do that. Please call Charlene at 615-384-0022, opt. 5, opt. 1 and she can set that up. We appreciate you and look forward to working with you."
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Shannon Roark

July 11, 2022

5  out of  5
rating by Shannon Roark
"They are so nice here. Best service. Wonderful rates."
We responded:
"Thank you Shannon! We appreciate you and your review! We’re always here to help-drop in, call or text. We look forward to working with you!"
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Sandy Whitworth

June 3, 2022

5  out of  5
rating by Sandy Whitworth
"Love how fast and easy reply and signup way. Kicking myself for not switching to State Farm sooner!"
We responded:
"Thank you so much, Sandy! We are so happy to be working with you!"
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Kevin Stiles

January 17, 2022

5  out of  5
rating by Kevin Stiles
"Highly recommended. Great customer service. Great staff as well! 5 stars."
We responded:
"Thank you so much, Kevin! We appreciate your review and look forward to working with you again!"
Profile photo of Veronica Partinger

Veronica Partinger

December 22, 2021

5  out of  5
rating by Veronica Partinger
"I needed insurance for my daughter's 1st car and spoke to Andrea. She is A plus mazing!! Very professional, super friendly and very thorough!! This young lady knows her business!! So if you are looking for a genuine insurance agent.....ask for amazing Andrea!!! I'm telling everybody about her!!"
We responded:
"Thank you so much! We think Andrea is a plus mazing too! We appreciate your review and look forward to working with you!"
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Kristie Pehl

November 24, 2021

5  out of  5
rating by Kristie Pehl
"All of the above. They have been great!"
We responded:
"Thanks so much, Kristie! We appreciate you and the 5-star review. We’re always here for you!"
Profile photo of Mark Horner

Mark Horner

October 12, 2021

5  out of  5
rating by Mark Horner
"Tracy is a really big help."
We responded:
"Thanks Mark! We appreciate you!"