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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna Wilkerson

July 2, 2024

5  out of  5 rating by Donna Wilkerson
"Very respectful,professional & helpful every time we talk to them. They always go out of their way to find answers, when needed."
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Jayce Hitt

June 6, 2024

5  out of  5 rating by Jayce Hitt
"Tracy is always helpful when I contact her"
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Michelle Sadler

June 6, 2024

5  out of  5 rating by Michelle Sadler
"I have received excellent service from Andrea in this State Farm office. She responds to all of my questions quickly and resolves any issues. I recently had to submit a claim. The app was used to report everything. The different individuals that i dealt with were great to work with. I highly recommend State Farm for your car insurance and home owners."
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Felicia Stewart

June 5, 2024

5  out of  5 rating by Felicia Stewart
"Andrea is always polite and professional."
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Cedric Finch

May 21, 2024

5  out of  5 rating by Cedric Finch
"I have been with state farm almost for 10 years now, and has been great to me. One agent that I've had the pleasure in speaking with me and helping inform me about a few things in my policy. Jessica Boarman has been really nice to me and will help you understand any issues you may have. Thanks again"
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Dennis Wade

May 15, 2024

5  out of  5 rating by Dennis Wade
"Andrea was very helpful and efficient in responding to my online questions of increasing my coverage. I really enjoy the technology that State Farm has in place to assist their agents. Great all around. Dennis Wade"
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Melissa Scott

May 1, 2024

5  out of  5 rating by Melissa Scott
"The best! As always!"
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Rachel Jeter

April 30, 2024

5  out of  5 rating by Rachel Jeter
"Jessica was so amazing and patient with helping me decide on our new coverage with State Farm. I highly recommend!"
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Dennis Stutzman

April 9, 2024

5  out of  5 rating by Dennis Stutzman
"Excellent service with this agency! Andrea was super answering questions and then followed up with an email to remind me!"
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March 19, 2024

5  out of  5 rating by Sara
"Jessica was very helpful in putting together a quote for me and explaining things! Insurance can be tough for someone who isn't in the business so I appreciate all her help! Check them out for all your insurance needs!"
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Lindsay Robertson

February 7, 2024

5  out of  5 rating by Lindsay Robertson
"Andrea is the best insurance agent at this location in Springfield Tn , she is the best I have ever dealt with she is amazing and she really cares about you ."
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January 24, 2024

5  out of  5 rating by JANICE JOYNER
"Good business!! Very nice people!"
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Nurse XA

April 27, 2023

5  out of  5 rating by Nurse XA
"Best State Farm office I've worked with because of Tracy. Here, I work with only her--the same point person answering my emails and calls for the most personal service...that's never happened before. I can even text them, and it sends it to her email for me. She has been able to help with moving several times, adding products, giving helpful explanations of everything....and a few last-minute changes on the fly without any problems missing a detail."
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Richard Moses

December 8, 2022

5  out of  5 rating by Richard Moses
"Long time customer, always excellent service"
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steven boyd

November 28, 2022

1  out of  5 rating by steven boyd
"Not impressed with this state farm branch never receive a bill or insurance cards by mail everything I try to call its some automated bs"
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Shannon Roark

July 11, 2022

5  out of  5 rating by Shannon Roark
"They are so nice here. Best service. Wonderful rates."
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Sandy Whitworth

June 3, 2022

5  out of  5 rating by Sandy Whitworth
"Love how fast and easy reply and signup way. Kicking myself for not switching to State Farm sooner!"
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Kevin Stiles

January 17, 2022

5  out of  5 rating by Kevin Stiles
"Highly recommended. Great customer service. Great staff as well! 5 stars."
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Veronica Partinger

December 22, 2021

5  out of  5 rating by Veronica Partinger
"I needed insurance for my daughter's 1st car and spoke to Andrea. She is A plus mazing!! Very professional, super friendly and very thorough!! This young lady knows her business!! So if you are looking for a genuine insurance agent.....ask for amazing Andrea!!! I'm telling everybody about her!!"
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Kristie Pehl

November 24, 2021

5  out of  5 rating by Kristie Pehl
"All of the above. They have been great!"
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Mark Horner

October 12, 2021

5  out of  5 rating by Mark Horner
"Tracy is a really big help."
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Jamey Duncan

April 28, 2021

5  out of  5 rating by Jamey Duncan
"Nice and friendly people"
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Jerica Jackson

April 7, 2021

5  out of  5 rating by Jerica Jackson
"I was seeking to get my own auto insurance when I called in. The process was seamless! Diana is the best and helped me every step of the way to get the best quote. I appreciated her kindness as well as how she explained each part of the process. If you're looking to get insurance, I would highly recommend going through this office to do so!"
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Wallace Moulton

April 6, 2021

5  out of  5 rating by Wallace Moulton
"This is by far the best insurance company I’ve ever used. Diana ROCKS! She never minds helping with my questions. Not to mention they’re local and very affordable! Highly recommend this agency over any other out there!"
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Steve Williams

February 23, 2021

5  out of  5 rating by Steve Williams
"Everything was great"